Sierra is a member of FileForm’s Customer Success Team and serves as a Beneficial Ownership Information (BOI) Implementation Specialist.
Sierra has over fifteen years of customer service experience in the banking and financing industry. During Sierra’s seven years of tenure at a Kentucky credit union, she held the position of Bank Secrecy Act Officer. In this role, Sierra was responsible for devising and implementing the credit union’s systems, processes, standards, and training in response to FinCEN’s Final Rule for Customer Due Diligence (CDD) under the Bank Secrecy Act (BSA) enacted in 2016 and implemented from 2018. Sierra held a FinCEN identifier and collected, analyzed and submitted Beneficial Ownership Information (BOI) and monetary transactional information of legal entity customers’ bank accounts and transactions to FinCEN.
Sierra is a certified financial counselor and earned her bachelor’s degree in business administration from Morehead State University in Kentucky where she lives.